Shipping Policy

THINGS TO CONSIDER

• When shipping to multiple locations, each individual shipment is subject to the same calculations.
• Goods will need to be signed for upon delivery. If you are not physically available to sign for the delivery, please suggest an alternative i.e. a family member, colleague, neighbor, etc. Kucah takes no responsibility for goods signed by an alternative person.
• In case of any missing item/shortage or entire order not received (However it has been marked delivered by the courier partner), you are requested to get in touch with the team immediately either via email support ( support@kucah.com )  within three working days of order been marked delivered in the tracking ID. Any request claimed after three working days of order been marked delivered will not be approved
• Failure to accept the parcel at the first delivery attempt will lead to additional shipping charges ( INR 100/-) has to be paid for getting the parcel delivered again.
• Kucah is not responsible for damage after delivery.
• Only authorized and verified purchases will be processed and shipped.
• It is advised to respond to COD Order verification seriously. Failure to accept/answer or verify your credentials at time of order verification call placed by the staff will lead to order dismissal or cancellations without notice. We make three attempts for the same followed by a text message.
• We reserve the right to change or cancel any order due to unauthorized purchase, product availability ,not serviceable zone, altered or invalid verification or ineligible use of resources 
• Each order placed can only be shipped to one address at a time. Items in an order cannot be sent to separate shipping addresses.
• Orders will only be shipped to the address provided at the time of placing the order. No new/alternate/change of address at any time of delivery/return/exchange will be accepted
• Coupon codes are clearly visible through all channels. No order cancellation or reimbursement of the discounted value will be accepted after the order is placed